Help Desk Support Package : East Midlands Online provide essential support of your IT Systems to include:
- First point of contact for any technical issues
- Resolution of issues involving: Microsoft Operating systems
- Network Infrastructure
- Hardware failure
- Unlimited Telephone / Remote Support as required. Discount rates apply to all On-site support requirements
- Includes support for Network devices such as, Printers, Scanners, Backup devices, etc.
- Assistance in resolving other technical issues (such as Internet connectivity, Third-party Software)